★★★★★  Licensed & insured · Plumbing + HVAC · Chicago
(773) 424-2763  ·  info@5starplumbingcooling.com
5Star Plumbing Cooling
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Plumbing and HVAC services in Chicago

Eight services across two trades. Each page sets out the symptoms, exactly what's included, what costs extra, what drives the price, and the Chicago-specific issues that tend to catch people out.

Full service list

Eight services, two trades

We run plumbing and HVAC under one roof, which matters more than it sounds — a lot of Chicago complaints sit right on the boundary between them.

Plumbing Plumbing

Plumbing

Sump Pump & Battery Backup Systems

The one piece of equipment standing between a Chicago basement and a very bad afternoon.

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Plumbing

Sewer Backup & Flood Control Systems

Backwater valves, overhead sewer conversions, and honest talk about which one your house actually needs.

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Plumbing

Frozen & Burst Pipe Repair

Repair when it's already split, thawing when it hasn't yet, and insulation so next January is quieter.

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Plumbing

Lead Service Line Replacement

Chicago has more lead service lines than any city in the country. Here's how to find out if yours is one.

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Heating & Cooling Heating & Cooling

Heating & Cooling

Central Air Conditioning Repair & Installation

Diagnosis before replacement, correct sizing, and a straight answer on refrigerant.

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Heating & Cooling

Furnace & Heating Repair

No-heat calls, short cycling, and the safety checks that matter on a gas furnace in a Chicago winter.

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Heating & Cooling

Seasonal HVAC Maintenance & Tune-Ups

The spring and fall visits that catch the part that would otherwise fail on the coldest night of the year.

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Heating & Cooling

Thermostats, Zoning & Controls

When one floor is freezing and another is roasting, the equipment usually isn't the problem.

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Side by side

How the two trades differ

Plumbing (water side)Heating & cooling (air side)
Typical triggerSomething is wet, blocked, or not delivering waterSomething is too hot, too cold, or not moving air
First diagnosticPressure test, meter check, or cameraElectrical, airflow, pressures, or distribution check
Common false alarmA wet ceiling that's actually AC condensateA cold room that's a vent, not a boiler
Building involvementRisers, stacks, and building sewer are usually the building'sCommon shafts, building boilers, and facade equipment are usually the building's
PermitsChicago licenses plumbing separately; sewer and service line work is permittedPermits for equipment replacement where required

General patterns for Chicago homes. Your municipality and the city plumbing code are the authority on permitting and responsibility.

About our services

Frequently asked questions

Why do you split services into water and air?

Because they're genuinely different trades with different diagnostics, even though we run both. Splitting them makes it easier for you to find what you need, and it's honest about the fact that a leak call and a no-cooling call involve different equipment and different expertise.

Can one visit cover a plumbing and an HVAC issue?

Often yes, and that's one of the advantages of using a company that does both. Mention everything when you book so we can allocate the time and bring the right equipment — raising a second issue on arrival sometimes means a return trip.

Do you install equipment customers buy themselves?

For fixtures, usually yes. For heating and cooling equipment, we prefer to supply it, because warranty registration and correct sizing are tied to the installation. If you've already bought something, tell us the model and we'll say honestly whether we can install it and what the warranty implications are.

Do you offer maintenance agreements?

We don't publish a standard plan here. For buildings and commercial spaces that need scheduled service, call and describe what you're maintaining and we'll tell you what makes sense — we'd rather scope it to the property than sell a generic tier.

What isn't on this list that you still handle?

Plenty of smaller work sits inside these categories without being named — shutoff valve replacement, thermostat problems, condensate pumps, and so on. If your issue doesn't obviously match a page, call and describe it.

What don't you do at all?

Mold remediation and testing, asbestos abatement, electrical work beyond connecting our own equipment, structural and facade work, and gas utility emergency response. We run into all of these regularly and will name them rather than stretching our scope.

Not sure which side your problem sits on?

Describe the symptom. Half the value of using one company for both is that you don't have to know.

Call (773) 424-2763